Australia’s move to the cloud energizes the AWS ecosystem

SYDNEY-(BUSINESS WIRE)– Enterprise use of public clouds continues to increase in Australia, expanding the Australian partner ecosystem of AWS, a strong and growing hyperscale cloud provider in the country, according to a new research report released today by Information Services Group (ISG) (Nasdaq : III ), a leading global technology research and consulting firm.

The ISG Provider Lens™ AWS Ecosystem Partners 2023 report finds that the country is a leading market for cloud deployments, but its cloud market is far from saturated. Several factors are driving enterprises to implement cloud services to achieve business results, and the on-premise market is expected to continue to grow.

AWS has been expanding its presence in Australia since opening its first location in Sydney in 2012, the report said. The company already has multiple sites in Sydney and is expected to establish operations in Melbourne within months. It also increased the bandwidth available to customers in Australia. A planned facility in Auckland, New Zealand will further strengthen AWS capacity in the region.

“Australian businesses have long recognized the value of the cloud to survive and compete in a changing business environment,” said Ben Rossiter, Cloud Advisor at ISG. “AWS and its partner ecosystem are growing to support even greater demand for cloud services to meet new challenges.”

Australia’s severe IT labor shortage has reinforced the need for managed services to support enterprise cloud strategies, ISG says. The COVID-19 pandemic and the rise of remote working have disrupted labor markets in the private and public sectors as a result of increased migration and the Great Resignation, while changing working patterns have forced employers to strengthen security measures and rethink business processes. Hyperscalers and their partners have absorbed much of the tech talent pool, contributing to recent employment changes.

Organizations in Australia are also overwhelmed by the volume of data they produce and face challenges related to data quality, regulation and other issues, the report said. Increasingly, they are investing in cloud platforms like AWS to generate business value from their data.

“Many businesses in Australia are using AI and machine learning tools to optimize the use of customer and operational data,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “Service providers are strongly positioned to help customers make the most of these tools from hyperscalers like AWS.”

The report also explores several other trends affecting enterprise cloud strategies and the AWS ecosystem in Australia, including the growth of the Internet of Things and related cyber security issues and the country’s distinctive market for cloud migration of SAP workloads.

The ISG Provider Lens™ AWS Ecosystem Partners 2023 report assesses the capabilities of 37 providers in six quadrants: AWS Managed Services, AWS SAP Workloads, AWS Data Analytics and Machine Learning, AWS Internet of Things (IoT) Services, AWS Migration Services, and AWS Consulting Services.

The report names Accenture, Deloitte and TCS as leaders in all six quadrants. It lists Capgemini, Infosys and Versent as leaders in each of four quadrants and AC3 and Wipro as leaders in three quadrants each. CMD and DXC Technology are named as leaders in two quadrants each, and Cognizant, HCLTech, PwC and Telstra Purple are named as leaders in one quadrant each.

In addition, CMD, HCLTech, IBM, Infosys, PwC and Tech Mahindra are named as Rising Stars – companies with a “promising portfolio” and “high future potential” as defined by ISG – in each quadrant.

The ISG Provider Lens™ AWS Ecosystem Partners 2023 Australia Report is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider assessment of its kind that combines empirical, data-driven market research and analysis with the real-world experience and observations of ISG’s global consulting team. Businesses will find a wealth of detailed data and market analysis to help them select appropriate sourcing partners, while ISG consultants use the reports to validate their own market knowledge and make recommendations to ISG’s corporate clients. The survey currently covers providers offering their services globally, across Europe, as well as in the US, Canada, Brazil, UK, France, Benelux, Germany, Switzerland, Scandinavia, Australia and Singapore/Malaysia, with additional markets that will be added in the future. For more information on ISG Provider Lens research, please visit this webpage.

A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind assessment of providers from the perspective of specific buyer types.

regarding ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and consulting firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s 100 largest enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; procurement advice; managed governance and risk management services; Network operator services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006 and based in Stamford, Connecticut, ISG employs more than 1,300 digital-ready professionals working in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and worldwide best-in-class research and analytical capabilities based on the industry’s most comprehensive market data. For more information, visit

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