CORRECTION and REPLACEMENT Citizens Financial Group Names Coughlin, Johnson Vice Chairmen – Citizens Bank

05/03/2023

CORRECTION and REPLACEMENT Citizens Financial Group appoints Coughlin, Johnson as vice chairmen

PROVIDENCE, RI—(BUSINESS WIRE)– The third paragraph should read: Head of Consumer Banking since 2020, Coughlin is responsible for both national and regional banking, including retail banking and distribution, deposits, credit and debit cards , digital channels, consumer lending, mortgage, business banking, wealth management, citizen access and citizen payments. Citizens has more than 1,100 branches, 172 billion dollars in deposits and total assets of $222.3 billion. He has been with Citizens for over 18 years and has held multiple positions in consumer banking and consumer finance product management.

The updated edition reads:

CITIZENS FINANCIAL GROUP APPOINTS COUGHLIN, JOHNSON AS VICE PRESIDENTS

Citizens Financial Group, Inc. [NYSE: CFG] today announced that Brendan Coughlin, Head of Consumer Banking, and Beth Johnson, Chief Experience Officer and Head of ESG, have been appointed Vice Chairs. They join Don McCree, head of commercial banking, and John Woods, chief financial officer, as vice chairmen of Citizens.

Chairman and CEO Bruce Van Saun commented, “Brendan and Beth were instrumental in the strong execution of our transformation and growth plans following our IPO. They continue to provide strong leadership, driving our business with passion and the utmost commitment to excellence in serving our customers. We are pleased to recognize their importance and contribution to the citizens by appointing them as Vice Chairs. They have helped foster an innovative customer culture at Citizens as we work to realize our vision to become a top performing bank.”

Head of Consumer Banking since 2020, Coughlin is responsible for both national and regional banking, including retail banking and distribution, deposits, credit and debit cards, digital channels, consumer lending, mortgage, business banking, management of wealth, citizen access and citizen payment. Citizens has more than 1,100 branches, 172 billion dollars in deposits and total assets of $222.3 billion. He has been with Citizens for over 18 years and has held multiple positions in consumer banking and consumer finance product management.

Johnson leads an organization focused on building capabilities to deliver excellent experiences for Citizens’ customers in a rapidly changing banking environment, including a focus on sustainable and systemic change leading the company’s ESG efforts. Specific areas of responsibility include digital design, data and analytics, enterprise payments strategy and infrastructure, marketing and communications, and company-wide agile transformation efforts. Johnson previously served as chief marketing officer and head of virtual channels. She joined Citizens in October 2013 as Head of Corporate Strategy.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the oldest and largest financial institutions in the country, with $222.3 billion in assets as of March 31, 2023. With registered office in Providence, Rhode Island, Citizens offers a wide range of retail and commercial banking products and services to individuals, small businesses, mid-market companies, large corporations and institutions. Citizens helps its clients reach their potential by listening and understanding their needs to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,400 ATMs and approximately 1,100 branches in 14 states and District of Columbia. Consumer banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In merchant banking, Citizens offers a wide range of financial products and solutions, including lending and leasing, deposit and treasury management services, currency, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, mergers and acquisitions, and opportunities in debt and equity markets. More information can be found at www.citizensbank.com or visit us at TwitterLinkedIn or Facebook.

Check out the source version on businesswire.com: https://www.businesswire.com/news/home/20230503005575/en/

Media: Peter Eyre –781.655.2289

Investors: Christine Silberberg – 203.900.6854

Source: Citizens Financial Group, Inc.