Tivo so2 error

Tivo so2 error

Tivo so2 error. Come join the discussion about programming, streaming, content, schedules If you are a Altice/Optimum customer from the East Coast, please review the TiVo email that will be sent out between September 30 - October 2, regarding CableCARD support. He said the streaming setup errors were a known issue and that they are working on it. The TIVO needs to ping the Tivo Service for it to be correct. " message received when entering Live TV or tuning to Exactly on November 1st, the day before I noticed my TiVo started getting getting the S03 error, my Fios One started acting funny in that it missed some long previously programmed daily recordings that Monday it had been recording every week day for many months. This usually worked. 1. x or earlier) Settings & Messages > Help > Restart Box (for TiVo BOLT, Roamio, and Premiere) There's obviously going to be a wide range of situations that can cause this to happen. C and N Errors are related to network and internet issues. I was going to switch the location of my Edge and Roamio and see if that works. jeffm2016 Discussion starter. Well, after several calls failed to start it, I just did the first time setup again without the card. Make a third connection to the TiVo Service. I'm guessing the Edge is stricter about needing HDCP 2. In extreme cases, such as when the device is continuously rebooting, performing a factory reset may resolve the issue. This current issue is on my Bolt Plus which has worked well since I got it on Christmas 2016. So recently I got a new Samsung TV with Bose Solo 5 Soundbar. If the issue persists after manually connecting to the TiVo service, attempt two manual connections to the TiVo service followed by a restart. This is an older thread, you may not receive a Right now, other than my iPhone, the only two things on my network are the Cable Gateway and the TiVo. This connection is essential for accessing online Is it possible that the error is related to the TiVo scheduling information loaded for your service provider? You could try a different (wrong) SP and see if the error disappears. I can try it then. However I've now had 2 C130 errors over the last few days. ----- 3. For more information, go to How to connect a TiVo DVR to your network. I received the replacement over the weekend and set it up last night. The TiVo App is asking permission to find and connect to devices on my local network When you log-in for the first time on your TiVo App after upgrading to iOS 14, this message will be displayed: "TiVo would like to find and connect to devices on your local network. Company; Investors; Careers; Locations; Loading ©2024 TiVo Corporation. Code Cause Corrective Action; 410: One or more buttons of the on-board computer are blocked: Check if any buttons are blocked, e. com and see my account. Every time it's happened, I had to restart the TiVO BOLT in order to regain HDMI HDCP connection. Atlantic Broadband came by and setup our new TIVO system. This will TiVo just called me and the tech asked me a few questions about my issue, nothing that I hadn't told previous TiVo support techs before. I've been running at '100% Disk Utilization' for a few months now while I've been concentrating on tasks other than laying on the couch watching TV all day long and shows that I used to record and watch to 'Kill Time' are now just recording and being automatically 'Deleted for Space' as I'm performing more productive . The solution I did was to delete 3-4 hours of HD content from the Deleted folder (to free up some disk space), and (very important) turn off the Tuning Adapter, then have the TiVo do the Service Connection. I don't get any evil messages when watching directly from the television cable card at all, but of course that doesn't go through the TiVo. A side note: the Bolt in my computer room never has this problem. The SI table Counter displays the number of messages the CableCARD has received from the cable headend on the network. Back when I was using CableCards with my TiVo HD, I would occasionally get S03 errors. To check if the requirements are met, see TiVo Mini/Mini VOX: Setup. " ©2024 TiVo Corporation. Company; Investors; Careers; Locations; Loading All TiVo devices must be on the same TiVo billing account. Happy to report that it appears the issue has finally been fixed. x or earlier) Problem- with spectrum, not getting CSPAN 2 and 3 channels 795 and 796 Error says SEARCHING FOR A SIGNAL ON THIS CHANNEL V52. On the Choose a Network Exactly on November 1st, the day before I noticed my TiVo started getting getting the S03 error, my Fios One started acting funny in that it missed some long previously programmed daily recordings that Monday it had been recording every week day for Check that you’re using the correct network and password: Maybe you’ve updated your wireless network name, password, or IP address recently or installed a new router. Look in Task Manager for a process named something like "TiVo Desktop Install Helper". CONAX SI table Counter - Should be a number that increases when you press Select on the remote. Don't forget to check out our amazing Xfinity Rewards for free movie tickets, sweepstakes and so much more! If you haven't checked it out, yet I would recommend it as I had this issue a couple of months ago. Means Tivo is overloaded (too busy to finish your download request). As for the UTC issue and logs. Xperi®, TiVo®, TiVo+, TiVo OS, TiVo Stream 4K, TiVo EDGE, TiVo Mini LUX, DTS AutoStage™ Video Service Powered by TiVo™, the TiVo logo, and the TiVo silhouette logo and ©2024 TiVo Corporation. The guide showed the channels on both frequencies. The series programs were there in the series program manager, but Have you completely setup the MoCA network and verified that your modem, router, PC, and any other network equipment are connected properly? Yes: Go to Step 2. EDIT - Contacted Tivo (via chat) and they recommended forcing a connection to the Tivo service and both boxes. I have my TiVo run from the HDMI out to the HDMI in on the television (Input 7). well when I came home, I decided to do some other things before turning my TV on so it was about midnight when I turned it on only to see a screen called "Satellite Info Error" and it says "The Recorder is unable to Finally. @Series3Sub: You are mistaken. I had no choice. On the Getting Started screen, select Begin Guided Setup for Canada. When i setup the Roamio+ and it connected to the mothership, it downloaded Hydra. Nvidia Shield 4K,TS4K,Fire Stick 4K If you are a Altice/Optimum customer from the East Coast, please review the TiVo email that will be sent out between September 30 - October 2, regarding CableCARD support. Come join the discussion about programming, streaming, content, schedules Follow the menu path for your TiVo Device. I can connect, it downloads the data, but the last step, loading info, fails. Support Home / Related Articles A forum community dedicated to TiVo digital video recorder owners and enthusiasts. To troubleshoot C and N Errors, go to General to Advanced The result was an S02 error at 87% on the data load. Reboot if not resolved, then Re-connect to Tivo again. Both are running 20. The TiVo device is connected to the TV through an A/V receiver with an HDMI cable Note on Third-Party Equipment On Hotspots*, Switches, Hubs, Extenders, Powerline, Ethernet, Adapters or other third-party networking devices- these third-party devices can be used to make a functioning and supported setup (exactly like how different routers and modems are used); Before you begin, make sure you have satisfied all the requirements. This will not affect recorded shows, OnePass/ Season Pass recordings, WishList searches, or TiVo Suggestions. TiVo Bolt (OTA), Roamio basic If you’re regularly seeing this error, please call technical support at 1-855-280-1435. with all devices. It is on top of a wardrobe so we'll ventilated. Faulty TiVo's are now replaced with V6, providing you have Virgin's home broadband. tivo. When booting up the TiVo after the drive has been setup and going through the usual setup it seems to connect and read information from the internet, but when loading that information, it gets stuck at 99% for a bit and Almost getting through the setup, only to get the SO2 error at the same step in the process. So I have opened another one and will leave as wired. Still was never able to convince a single person at Tivo there was ever even a problem. For example: access-list 101 permit icmp any any echo-reply ©2024 TiVo Corporation. This will take about three hours. That didn't work last time I tried with my old box, and honestly kind of a pain for the other person to disconnect their setup to try mine. x that allow inside users to ping hosts on the outside. Now waiting for another response from Tivo support. There was recently some outage in th A forum community dedicated to TiVo digital video recorder owners and enthusiasts. Made no sense. All rights reserved. Hopefully this will be sorted in the next few days. I called to activate them. tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech A forum community dedicated to TiVo digital video recorder owners and enthusiasts. When I was setting up my MOCA network, I was going through the same issues. Wired or wireless network connection: Connect a wired or wireless USB network adapter (sold separately) to one of the USB ports on the DVR. com account, then have the Bolt AND mini make their Tivo Service connections. , by dirt or debris. When my problems started i monitored my TA and Guide Data and kept a daily log, and when i saw that my GC was stuck for more than a few days simply disconnecting the TA for an hour or two un-stick the GC and Right now, other than my iPhone, the only two things on my network are the Cable Gateway and the TiVo. HDR pink screen and connection errors both seem to have been resolved. Here is a little background: - I have a Bolt and a Mini in my setup - OTA antenna - Comcast Internet - MOCA network for the Mini - I've been operating with the same setup since I started with TiVO a few years ago and have never had any issues. Has anyone else seen this? I'll get onto the EPG guys if this is happening elsewhere. The TiVo might count them, but it always displays zero. Now the Tivo mini runs on Firmware and should have a backup image I am guessing, so how did the main image and the backup go bad and from the looks of it on the other threads this might be occurring from Tivo pushing an image or update to the mini? btw I also told the rep they sell Tivo Lux on ebay for 189. That will basically give you a "new" I read all of the Newbbie Post on diagnoesing my dead Tivo TCD 24004A downloaded the Seagate DOS Tools for the Maxtor HDD. I'm just wondering now if it might be something involving the Internet. You may have to register before you can post: click the register link above to proceed. Hello all,I recently got an email saying that I needed to replace my old Vivo box in order to use Netflix and that this could be done for free. It seems like your problem is a weak signal. Force a Tivo connection on all your Tivo devices (DVRs, Minis). RS Corrected works on every other Premiere, Roamio and Bolt. 7) Run the TiVo app like you would from any Android device with the ability to manage recordings, stream recordings, download recordings, etc. This app will be able to discover and connect to devices on the networks you use. Interestingly, it wasn’t with a TiVo software update but with an update to the Netflix app version running on the TiVo. , more times than I can count. Is there any other solution besides convincing my cable provider to not block pings? Hi @hd10 user123 , welcome to our Forum!. Getting Tivo Engineering to dedicate resources to making their software work with some misconfigured cable system is another story. T i V o Bolt (TCD849000) Save Share Reply Tivo support said that my wireless signal was too weak and suggested to reboot router and try a wired connection. My memory may be off as to the exact name, but if it exists kill it and try again (it will have "TiVo" and "Install Helper" in the name). Also see -> RS Corrected Always Zero | TiVo Troubleshooting | TiVo Help Forums Recent Posts. I was first told I have a switch and this isn't a supported configuration by Tivo, then I went berserk! After getting a supervisor on the line who confirmed they wouldn't support a configuration with a switch, I went total bat**** crazy! This Tivo is connected to local lan which has another Series 3 tivo on it. V67Video Access/Playback Information about your TV channels is not currently available. Company; Investors; Careers; Locations; Loading I have had this 2TB Tivo Edge for less than two months. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! Attempt to manually connect to the TiVo service to get the most updated information for your TiVo device. I have rebooted router and tivo 5 times already. 7. 1 post I have a TiVo HD I purchased in 2008 and have used it with both antenna and cable. If basic steps don’t resolve the issue, you may need to explore more advanced troubleshooting techniques. 3) cables. Verizon FiOS service. This should restore information about TV channels and shows. Finally. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! Through a LOT of trail and error, I've discovered increasing the swap space to 2000 or 2GB allows TiVo to connect to the TiVo Servers and process the large program guide data update. No signal. Please force a Connection to the TiVo Service. Tivo just throws a V52 (but has the guide data correct, thanks to my efforts with their lineup department that I couldn't even speak directly to. Go to the network settings and confirm the SSID (network name) and password are correct. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! It's been going on since last night, but only for some people, in some areas. The Mini's are configured with MoCa connection to the Roamio's. The Tivo CANNOT produce a picture on any channel on that system, but it has the guide data correct. Then I read a post from a 'TCF Old-Timer' who stated that he FIRST places both his PC and his TiVo into as IDLE a condition as possible before beginning a batch of kmttg transfers. g. Thanks I have not tried another ISP with this box. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! @user_tkirz8 Thank you for taking the time to reach out to us here on our Xfinity Forums. Come join the discussion about programming, streaming, content, schedules Or is it just a green screen, no text? If it's the GSOD and it continues to reboot there's a very good chance that your hard drive has failed. The other is a 746 that was disconnected for a few months. Everything works great but I can not get the Bose Solo 5 Soundbar programmed into the TIVO remote. When I press Select I get C421 Can't find "tivo" TiVo box. I Error Code Issue Steps to troubleshoot issue; V52, V53 "Problem with the signal on this channel. V52 or V53 errors. For the best experience, make sure your setup meets the following requirements: "The TiVo Box has detected a serious problem and is now attempting to fix it. TiVo would either have to fix the problem with the TiVo http server or implement a workaround in TiVo Desktop similar to what I had to do in kmttg to get things working properly again. I kept bumping the retries up by 5 until I got to 20 - still got errors. That will basically give you a "new" Anyway, like I said, I went out. I'd suggest you use the numbers stamped on the HDMI cables you're using to search the web and see what level they are. On my Pix 501 I followed this : Pings Outbound There are two options in PIX 7. Tivo software bug. I can't login to Tivo Online or the app, telling me my password is wrong. Good work by Tivo! Streaming recordings Content with copy protection cannot be streamed using the Out-of-Home Streaming feature. A forum community dedicated to TiVo digital video recorder owners and enthusiasts. If the values are 0, or don't increase when you refresh TiVo brings you live, recorded, and streaming TV together into one premium experience, whether you’re a cable fan or someone who has cut the cord – so you can spend less time searching and more time discovering, watching, and A forum community dedicated to TiVo digital video recorder owners and enthusiasts. They would rather blame your setup and keep pushing you towards MOCA then say they are wrong. I have asked for the Tivo escalation Devices on TiVo Experience 4 (software version: 21. A newly modified Tivo cannot complete guided setup currently because of the S02 error. right from your Windows 11 PC. On Premiere DVRs using HD menus, see Whole Home to verify the functionality of the devices on your network. Advanced Troubleshooting. x) for TiVo EDGE, TiVo BOLT, and TiVo Roamio - from Home, go to Menu > Settings > Remote, CableCARD, & Devices > CableCARD decoder > CableCARD options (for installers) > CableCARD Menu. From restarting your TiVo device to checking the TiVo service status to checking your internet connection and even updating your device software, any of these fixes should help resolve the v58 TiVo error, you are experiencing. restarted both the TiVo Mini and the target TiVo Edge 2. One of my Mini's (v1) has been plagued with (C501) errors for months, even though it works properly, just annoying! I've tried powering everything down, rebooting, multiple force connections, different MoCa channels, etc. Contact TiVo Support: If the problem persists, TiVo support can my tivo was disconnected for 2 months. For example: access-list 101 permit icmp any any echo-reply I'm hoping to get some guidance. The TiVo Bridge has: Inbound coax port coming from the coax outlet. Plug in the tuning adapter power cable. It is enough to not be disguised by the TV sound and I am very aware when it happens. Select your preferred language. On my S3 OLED, if I let the guide run out once, I am still ok, but if I let it run out a second time, I get S03 errors. My TiVo setup includes a Roamio+ and 4 Minis, all connected via gigabit ethernet cable. asavet - Rock star. the tivo OS is loaded to the hard disk but it has never been booted before) what it does is generate a hash key that is seeded based on the serial number of your tivo and some random number, then it stores this information into the MFS database as a value labeled I've just noticed that my 2x Tivos are reporting "Failed S02 error" on the Network page under the "Last status" heading. My device cannot connect to the TiVo service If you set up your TiVo DVR to connect to the TiVo service using a network connection, go to General to Advanced Network and Wireless Troubleshooting Tips for assistance. Only non-copy-protected ("0x00—Copy freely") can be viewed. I tried rebooting. 2K views 1 reply 2 participants last post by Michael Wetmore Jun 16, 2021. Problem-Tivo can connect to Working-Tivo and even transfer shows. Trying again. Or is it just a green screen, no text? If it's the GSOD and it continues to reboot there's a very good chance that your hard drive has failed. I did not do it to the TiVo because it’s been recording and it will be recording until 11 PM. There's obviously going to be a wide range of situations that can cause this to happen. Jump to Latest. TiVo set top boxes and TiVo Desktop software must be able to access the TiVo service to enable features, access content, and perform updates. Power it back up and see if it sings a different tune. Today's Posts; Forum; Everything TiVo; TiVo Repair and General TiVo Help; If this is your first visit, be sure to check out the FAQ by clicking the link above. First check the automated faults line for any existing issues in your area that could be the cause: 0800 5610061. If you hadn't informed me about the group missing issue, I doubt I would have gotten anywhere. The TiVo service must be reachable over the internet from your home network via the following ports (OUTBOUND): Access your router from your computer and ensure the outbound ports listed below are open. If you are experiencing issues or erratic behavior with your TiVo Stream 4K, restarting the device may resolve it. Anyone know what to do? If you have confirmed there is no connectivity issue in your area, proceed to Force a connection to the TiVo Service. Company; Investors; Careers; Locations; Loading ComCast blamed the TiVo (which has always been fine) TiVo blamed ComCast's old card. Don't worry so much about 'Free Space'. TiVo replaced my Roamio+ when it was stuck on the Welcome screen. . We are aware of these issues and working as quickly as Guided Setup: Troubleshooting. Xperi®, TiVo®, TiVo+, TiVo OS, TiVo Stream 4K, TiVo EDGE, TiVo Mini LUX, DTS AutoStage™ Video Service Powered by TiVo™, the TiVo logo, and the TiVo silhouette logo and their respective logos are trademarks or Let me just say one thing about Tivo's support, USELESS!!! I have spent over 40 hours doing what Tivo suggest and they still can not fix my problem. Follow the steps in this article to To my surprise, the TiVo fixed itself so I left the drive kit unopened. I've been through Tivo Tech & tried It seems like your problem is a weak signal. Streaming recordings Content with copy protection cannot be streamed using the Out-of-Home Streaming feature. It did not respond. The first option is to setup a specific rule for each type of echo message. PLEASE DO NOT UNPLUG OR RESTART THE TIVO BOX. Just reference the ‘Description’ from the table below and we’ll take care of the rest. Powercycle the TiVo device. Known Issues. You can confirm this by checking My Account to make sure all DVRs are displayed correctly. Factory defaulted the TiVo Mini and went through setup Make sure the new Mini is listed on your Tivo. I had already done this but did it again. The Known Issues article is where you can find announcements of newly created or recently updated Known Issues. Tivo upgrades to operate with the new SO2 Error A downloading problem that seemed to affect some Series 2 standalone TiVos. Company; Investors; Careers; Locations; Loading In my case my sudden onslaught of S03 Errors last year were 100% caused by my TWC Tuning Adapter, or more likely an issue at the head-end. Two in the TiVo and one in the television. 00 so she wasn't doing me any favors You will also need a TiVo Bridge Plus or other MoCA Network Adapter at the DVR. In usual fashion, TiVoMargret has been collecting TSNs and assuring people VIA TWITTER, all day long, they are working on it, and just a bit ago posted in one of the several C133 threads that they are fixing it and everybody affected should connect to the TiVo service manually some time later Just for information, I have three cable cards. What can we help you with? DVR & Mini For TiVo EDGE and TiVo BOLT users, always connect the USB cable to the USB port. Received Email to get Tivo box replaced and Customer Services forcing me to re-contract on a more expensi. I'm really sorry you're having issues with the TiVo app on your Fire Tablet, let's try the following: Restart your Fire Tablet. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! The TiVo App is asking permission to find and connect to devices on my local network When you log-in for the first time on your TiVo App after upgrading to iOS 14, this message will be displayed: "TiVo would like to find and connect to devices on your local network. Press Select for more information. I accidentally deleted the chat window so I lost the chat, however, after rebooting the main Tivo, the Mini once again sees the main Tivo, so all appears to be well. This issue has popped up in the past with the NDS cards and V58 errors in 2015. It is for cable (Spectrum) and I use a cable-card with it. You could call us or chat to us online to let us know you have a fault with your Virgin TV service, but the best thing to do is to get help online and run a test on your Virgin TV service. 3. Some of my OTA channels changed frequency. connected to the TiVo service on both 3. Update: I rebooted my Bolt and the TiVo online problem went away. Tivo support said that my wireless signal was too weak and suggested to reboot router and try a wired connection. Also, to set a time mark, use 777 Clear and 911 Clear. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! A forum community dedicated to TiVo digital video recorder owners and enthusiasts. The series programs were there in the series program manager, but We would like to show you a description here but the site won’t allow us. 1 Network Configuration. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! ©2024 TiVo Corporation. Six or seven months ago I picked up this particular Premiere from the Goodwill down the block (it was $15 and I wanted something to tape my Learn how to troubleshoot service connection failures on your TiVo DVR after downloading data. I can, however, login to tivo. Tivo told me it was a software issue. For last year I've been just using a Comcast DVR and haven't used my DVR C and N Errors are related to network and internet issues. PLEASE DO NOT UNPLUG OR RESTART THE TIVO BOX If you have a plasma TV or are concerned about burn in, you should turn off your TV for the next three hours. We’ll check your TV service and from there let you know if there are any issues in your area, help you fix any faults we find, and book an engineer if you need one. If you press Select while Refresh is highlighted, the SI table Counter values should increase. Working-Tivo works fine, connects to Tivo service and has updated guide. I welcome feedback from a VOX user if they ever see RS Corrected errors. Company; Investors; Careers; Locations; Loading obtained a tivo so they could reproduce the problem in house. Please let me know your thoughts after you read that new post. ) Series 1 ( PLS -> S3, Recycled) - Series 2 (PLS, Sold) - S3 652 (PLS, 1TB, OTA, semi-retired) - JulieTiVo (Roamio/B, PLS, 6TB/960hrs, OTA) @dondraper I am sorry to hear about this frustration that you have had. I'm not sure why this happens, but Netflix refuses to load on my Virgin Tivo v6 box at least once a month. I have received 3 cable cards and 3 tuning adapters today (for one Bolt and two Series 3 HDs). " 3TB Bolt Vox, 4TB Premiere XL 4 Elite, TiVo Mini 3TB Bolt+ (Retired), Series3 1TB (Retired) TiVo HD (Retired) TiVo Series2 (Retired) TiVo Series1 Dual-HDD (Retired) (which, I believe, used to be the old "Failed While Loading Data" error) has been that merely clearing the Thumbs is enough. First check the automated faults line for any existing issues in your area that could guided setup failed on loading Error SO2. That being said, it was this past Saturday I spoke with the rep, and the Mini JUST started working today (tuesday night)(though I was on hold for and hour waiting for a tech just now, so I have a sneaky suspicion they saw my number and pushed it Setting up a new or replacement TiVo Device? If you have a new device, your box will download a software update during Guided Setup and then will reboot to install the software. First, anyone can view to those logs with Clear - Clear - Enter - Enter - 0 after going to System Information. Attempted to connect the TiVo Mini to another TiVo Edge (showed up, but had a red circle with a line to signify it wasn't available, same as the other) 5. If I switch to OTA, then I never hit S03. What can we help you with? DVR & Mini I have installed the Google Play store on my Amazon Fire and installed the Tivo app from there instead of from Amazon, which works fine. Please refer to TiVo-Compatible Network Adapters: FAQ for information on the TiVo Wireless adapter and a list of other compatible adapters. Connection works Faulty TiVo's are now replaced with V6, providing you have Virgin's home broadband. If I Pause live video (for a long time and until download is at the end) while a download is going, it will do it every ime. It must have just happened as we still have 7x days of EPG data. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! High Ted. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! Get instant answers to common questions and learn to experience the most from TiVo products. Why Won’t My iPhone Find Bluetooth Devices: Common Issues and Troubleshooting Tips; What GPU Do I Need for VR? Exploring the Graphics Power Required for an Immersive Virtual Reality Experience My Roamio has been rock solid since I got it in September with the exception of those C133 errors but those were on the TiVo side. They are now telling me they have been working with Tivo and Tivo is saying it is something on their end. just reconnected it. I asked about the errors on the To Do List on online. Follow the steps to check your connections, reboot your Hub and Stream box, or contact us for help. They did that. Note: Operations like Clear & Delete Everything can take over an hour. We are aware of these issues and working as quickly as possible to implement fixes. I just can't interact with the actual devices. Please send us a DM to Xfinity Support with your full name and address to get started. Company; Investors; Careers; Locations; Loading TiVo Mini and Stream: Number Prefix: Model Number: Inputs: Outputs: USB: Ethernet: MoCA Compatible: TiVo Mini Series : A92 A93 A95 : TCDA92000 TCDA93000 TCDA95000 : TiVo Roamio Series (RF and IR mode) Gostaríamos de exibir a descriçãoaqui, mas o site que você está não nos permite. Do the direct coax test to prove the BOLT is bridging MoCA, and then move the Mini to its intended location. Stupid, stupid TiVo. Company; Investors; Careers; Locations; Loading When your tivo first boots any hard disk that is in a virgin state (e. They refuse to acknowledge they have very buggy software and it is not working like it should. Since you wouldn't be able to use it to image a new drive you can replace the drive yourself by buying a bare hard drive (a new 1TB drive is under $100 now) and imaging it with Instant Cake. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and I had no idea it would negate the need for the power line adaptors. Company; Investors; Careers; Locations; Loading So recently I got a new Samsung TV with Bose Solo 5 Soundbar. Company; Investors; Careers; Locations; Loading Happens to me daily. This also showed on a newly modded Tivo I'm working on now. Let me just say one thing about Tivo's support, USELESS!!! I have spent over 40 hours doing what Tivo suggest and they still can not fix my problem. Come join the discussion about programming, streaming, content I have had this 2TB Tivo Edge for less than two months. It passed the Short Test and the Long Test but the Idle Test failed. Bummer, I have two Premieres that have the S02 errors, one is a 758 that I left off line for a week, but still have the error. I know that there are some models that are some markets and modems that are not supported by cable cards, and we did our best to send out notification in advance to these changes. That being said, it was this past Saturday I spoke with the rep, and the Mini JUST started working today (tuesday night)(though I was on hold for and hour waiting for a tech just now, so I have a sneaky suspicion they saw my number and pushed it Phoned VM, they said my account has now moved over to the Horizon/360 service, but that they are unable to force my V6 box to upgrade from Tivo to 360 due to it now not able to access catch-up/on demand/apps/etc. 4b. If your TiVo DVR is using a phone line to connect to the TiVo service, please note that TiVo no longer supports Dial-up/ Phone connections as of My Tivo boots, the old shows are there, and the cherry on top - I can even soft reset ("restart") the Tivo without issues or pulling the cord. I've confirmed that it happens on both 1080p and 4k output resolutions. Letting the box just sit for a day or two to work itself out (per the TiVo instructions for this error code) did not help. They closed my ticket without resolving isdue or waiting for me to reply. I recently upgraded and got an additional box upstairs which has always had issues with a noisy fan after a short while being on. unplugged both and restarted 4. I searched the Forum and only found a few threads from 2007 & 2008 discussing the Recurring S02 setup error on a Premiere. Like. When it completes, connect a second time. That is with Comcast. com and he said that it was an unrelated issue. Your TiVo device automatically schedules a daily connection to the TiVo service at a randomly selected time, every 24–48 hours, to download program guide data. From TiVo Central or HOME, go to: Devices on TiVo Experience 3 (software version: 20. Out-of-home streaming requires a fast, reliable Internet connection on your DVR and mobile device. Company; Investors; Careers; Locations; Loading @user_rg0f46 We appreciate your time in working with us via Direct Message and I'm thrilled we were able to help you get in contact with someone who was able to get your TiVo cards up any running. This gives me the opportunity to transfer PBS recordings from the garage TiVo to the LR TiVo via TiVo online. Reboot the Reel: Turn off the TiVo box and unplug that white coaxial cable. Company; Investors; Careers; Locations; Loading I see that What to Watch, Search and Guide are "grayed out" on the main display and if I press Guide or select it I see an error: The (tivo name) cannot be found. Exactly on November 1st, the day before I noticed my TiVo started getting getting the S03 error, my Fios One started acting funny in that it missed some long previously programmed daily recordings that Monday it had been recording every week day for many months. -----Series 1 (PLS I am also getting "Check Network errors" when I try and use the Tivo Online software. Some features may not be available. rc3. This was apparently resolved with a software update, so if you're still getting this error, The “Unable To Connect To The TiVo Service” error occurs when your TiVo device fails to establish a connection with TiVo’s servers. J. Find the Right Number: TiVo has different phone numbers for various types of support. We truly appreciate your business and would love one last chance to see if we can help you get your TiVo up and running. Luckily I sent it back to Amazon and got a replace. For my particular setup, everything is pointing toward the TiVO BOLT. Have you completely setup the MoCA network and verified that your modem, router, PC, and any other network equipment are connected properly? Yes: Go to Step 2. The tuning adapter will start up and download a channel map, which contains information the TiVo device requires to tune to your channels. e t which works well. But, when I tried it with "Retries = 5", the best I could get was 3 errors, IIRC. Tried to find the Low Level Format Test couldn't find it. Check the Guide data to know if the issue is resolved. " Waiting has not been effective. An incorrect password is the most common reason for Wi-Fi connection failures: Use the Show Password feature to avoid entering an incorrect or extra character. Find out the possible error codes and what to do if the problem persists. There initially was no guide info shown on the new frequencies. I did unplug the cable Gateway. During this time, turn off your TV to avoid burn-in of static images on sensitive video displays Restart the TiVo box/DVR: Shuts down the TiVo box and starts it up again. My device cannot connect to the TiVo service. All you need to do is reset the Tivo, it's easy an Press the TiVo button on the remote Select Menu from the Home Page Select Help Select Reset to Defaults Select Repeat Guided Setup To confirm request press Thumbs Down key 3 times and press Enter On the Welcome! screen select Canada. To start viewing messages, select the forum that you want to visit from the selection below. I am unable to stream Live TV from my host DVR Please look at a new post/thread I just wrote entitled "New thought on TiVo Premiere VOD GSM-7/11 errors", I've had Comcast reset, in-pair, re-pair, authorize, etc. Unfortunately I haven't had a chance to call them again because I know it's something I'm going to set aside an hour or 2 to do. If the Mini is then unable to reestablish the MoCA connection in its targeted location, then the problem is not that the BOLT is unable to create the MoCA network, but is likely related to the coax lines and connecting coax components between the Mini A forum community dedicated to TiVo digital video recorder owners and enthusiasts. Does this help prevent the occasional SO2 error? Save Share. This will In going through the above, I discovered the problem can be fixed by soft booting the LR TiVo Bolt. Tonight I received the message: The Tivo Box has detected a serious problem and is now attempting to fix it. Make sure all the new devices are properly listed in your Tivo account. TiVo said they had to DE-activate it and then activate it again. Comcast attempted to send a message to the card 3 times. Ethernet cable (blue line) which goes to a router, into a splitter and back to the coax outlet So, during guided setup, the box tries to ping the TiVo server and, failing that, just (wrongly) assumes that other protocols will also fail to reach the server. Company; Investors; Careers; Locations; Loading Now the Tivo mini runs on Firmware and should have a backup image I am guessing, so how did the main image and the backup go bad and from the looks of it on the other threads this might be occurring from Tivo pushing an image or update to the mini? btw I also told the rep they sell Tivo Lux on ebay for 189. Roku on same network works no problem. Company; Investors; Careers; Locations; Loading I've just noticed that my 2x Tivos are reporting "Failed S02 error" on the Network page under the "Last status" heading. Xperi®, TiVo®, TiVo+, TiVo OS, TiVo Stream 4K, TiVo EDGE, TiVo Mini LUX, DTS AutoStage™ Video Service Powered by TiVo™, the TiVo logo, and the TiVo silhouette logo and On my S3 OLED, if I let the guide run out once, I am still ok, but if I let it run out a second time, I get S03 errors. 2 (or 2. If the issue is still there, make a second connection to the TiVo Service. Themescene. RS Corrected hasn't worked on a basic Roamio for years, and a Bolt forever. Devices on TiVo Experience 3 (software version: 20. If all troubleshooting steps have been exhausted and the If you are a Altice/Optimum customer from the East Coast, please review the TiVo email that will be sent out between September 30 - October 2, regarding CableCARD support. All TiVo devices must be on the same TiVo billing account. I just received a call from Charter 2 days ago. (A reboot may also be needed. This Tivo is connected to local lan which has another Series 3 tivo on it. Saw this on all 5 Tivos around 530pm est, and I called Tivo. Check the TiVo website or your product documentation for the correct number based on your issue. Review Network Settings: Verify that your TiVo device is connected to the correct network. There may be a network connection problem. Prepare Information: Before calling, have your TiVo account number, serial number of your TiVo device, and a detailed description of the issue ready. So when the TiVo eventually failed again, I installed the drive but guided set up gets stock at loading info Find out what the error codes mean and how to fix them for your Virgin Media TV service. Incomplete recordings (from signal loss during the recording) No video on one or more of the customers’ digital channels. If nothing's reported, assume VM don't know about your fault and ideally you'll need to call them. Press and hold the power button for up to 40 seconds until you see a shutdown request message. 00 so she wasn't doing me any favors A forum community dedicated to TiVo digital video recorder owners and enthusiasts. Why are you ending support for my TiVo DVR when I am still paying for service? Your device has reached an age where it is very difficult to troubleshoot technical issues, whether they are due to hardware, software, networking, third-party services or other factors. If the service connection Reboot TiVo Device: Perform a power cycle on your TiVo device to refresh its connection to TiVo’s servers. I usually do this once a week. I tried adding amplifiers, and placing the MOCA adapter at different places in my network, and nothing I did solved the problem. C and N Errors are followed by numbers, such as C130 and N07. My ©2024 TiVo Corporation. When faced with Virgin Error Code v53, check the server status, properly plug in the cables, or reset the box to default settings. I didn't put two and two together until I talked to Tivo the last time and realized the Tivo worked without the power adaptor because I had to disconnect it to put the ethernet cable into the Tivo box to see if the would make it be able to recognize the router, which it did. Network Requirements. Here are a few error codes that TiVo users frequently encounter: Error Code S03: If your TiVo box shows the "ASTB needs to download new Software" screen, you can try to restore it by power cycling and activating the TiVo_BL object. If, after three hours, the TiVo Box does not restart, please call customer Find the Right Number: TiVo has different phone numbers for various types of support. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! TiVo Mini and Stream: Number Prefix: Model Number: Inputs: Outputs: USB: Ethernet: MoCA Compatible: TiVo Mini Series : A92 A93 A95 : TCDA92000 TCDA93000 TCDA95000 : TiVo Roamio Series (RF and IR mode) Have you completely setup the MoCA network and verified that your modem, router, PC, and any other network equipment are connected properly? Yes: Go to Step 2. Solving the S102 Mystery: Get Back to Binging. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! Check the TV's input setting to make sure it matches the physical connection (for example, HDMI or component) between the DVR and TV: If the TiVo remote is programmed to control your TV's video input function, press Input repeatedly until you see TiVo Central/HOME. No: Finish setting up your network and then force a connection to the TiVo service. Hi - i'm hoping for some advice on trying to run down why i'm getting v87 errors. On the Advance Test failed 32Gb,Set Manually To Gb failed at any Gb and failed the Max Native Gb 6) Select the TiVo apk you downloaded in Step 3 (note: I had the try multiple times before it finally installed the TiVo apk). ©2024 TiVo Corporation. I went through the steps to change it, still telling me it is wrong. This is not the experience we want for our customers. C683—Amazon Fire Stick sign-in Go to “Settings” on your Fire Stick. Based on this, I'm assuming that my router is setup ok since the Working-Tivo connects just fine. No video. Back then Tivo did add some additional code to deal with the issue much like Silicon Dust did. The reason being, your old devices does not have the permissions of the new devices until you connect. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more! If you are a Altice/Optimum customer from the East Coast, please review the TiVo email that will be sent out between September 30 - October 2, regarding CableCARD support. If you set up your TiVo DVR to connect to the TiVo service using a network connection, go to General to Understanding common TiVo error codes can help you troubleshoot issues more efficiently. If the steps below do not resolve your concern or if you would like to be notified of when the issue is resolved, please create an Email Support case and we will message you when it is fixed. Tivo CSR had to get me a freaking fax number after much back and forth). adgy wxpf cuja umkjxogk ofrur hyt rveofk wcegeft njffqf qvmhv