Tesla owner locked out of car after door handles froze

Electric cars and cold weather are not a good combination: anyone who has ever owned one of these cars will tell you that. Not only do batteries tend to perform less well in cold weather, giving drivers far less range than they thought they would have, but the design choices of some popular electric car manufacturers, such as Tesla, also may leave some people out in the cold. Literally.

That’s something TikToker Khadijah Ceesay (@khadjiahxceesay) said she learned the hard way after she tried to open the door of her Tesla but couldn’t due to thick frost covering the lever-style handle that prevented him from opening it.

This style of handle, found on Model Y and Model 3 vehicles, presents an aesthetically pleasing, leveled appearance to the vehicle. You only need to push the thicker part of the handle to open the door and enter the car.

However, even with just a clear coating of ice, opening the handle is difficult and it is frozen flush with the car. Some Tesla vehicle owners, like this author earlier, have found a solution which is to either melt the ice or hit the thicker part of the door handle with a little force to crack the ice and open the handle.

While it does take away from the sleek and sophisticated styling that is Tesla’s branding, at least you can get into your pre-heated car and have fun.

However, Ceesay seems to be stuck trying to figure out how to open the doorknob.

“My car is frozen,” she says, trying to use her thumb, which one would normally do to open a car door in non-freezing weather, as she grunts and tries to get it to pop out.

She even tries a rear passenger door, laughing at herself in the process. “I didn’t know that was possible,” she says. “My car is literally frozen… and I have to go to work.”

She keeps trying to open the Tesla. “Maybe this will work, let me try this,” she says as she heads to the back of the vehicle and opens the trunk before the clip pops out.

One commenter suggested she just use Tesla’s remote start feature to preheat the car and melt some frost. However, she demonstrated in a. Because there was no data signal in the “downstairs of the garage,” he couldn’t use his cell phone to interact with the car. He eventually managed to gain access to the car with a key fob, but it wouldn’t start for some strange reason.

The actor, who opened up about the incident on a podcast he hosts with his comedy show co-stars, says the way Tesla customer service handled the incident (they told him there was nothing they could do), in it eventually made him swear off buying products from the company again.

There was one commenter who responded to Ceesay’s original video about the frozen door handles talking about a solution, writing, “Use the app to open the door, Tesla literally fixed this app issue.”

However, she says Tesla’s mobile app is inconsistent and doesn’t always unlock the door for drivers and fails in its attempts to do so.

“I know. It’s barely winter and my car is the only one frozen at home,” she said. “That was the point of the video. Also, the door unlock function fails in some cases.”

The Daily Dot reached out to Tesla and Ceesay via email for additional information.

*First published: December 17, 2023, 11:00 am CST

Jack Alban

Jack Alban is a freelance journalist for the Daily Dot covering human interest trends/social media stories and real people’s reactions to them. He always strives to incorporate evidence-based research, current events, and facts related to these stories to create your not-so-average viral post.

Leave a Comment

Your email address will not be published. Required fields are marked *