The biggest trends in office usage and what works and what doesn’t

Work affects every aspect of life, from the economy to communities, family and health. The 2023 Workplace Trends Report, featuring Envoy’s proprietary platform data, examines more than 31 million workplace records worldwide, adding to the conversation around workplace solutions that create better workplace experiences .

In the world of positive psychology, motivation helps us adapt, function productively, and maintain well-being in the face of opportunities and threats. Whether it’s professional development, telecommuting, or burnout, we’re setting ourselves up for failure if we don’t know what motivates our employees and how to apply that motivation. According to Leesman, offices work well when they embrace informality, visibility and connection.

When evaluating your workplace performance, consider your employee’s unique needs and recent life roles such as parenting or caregiving. There are also different expectations and uses of offices across generations. To provide the best tools, resources and spatial environment, you’ll also want to research and understand deeply what your employees are doing in their roles and work activities, and what’s next.

When we think about office use, “purposeful presence” also comes into play. After working remotely during the pandemic, employees are now taking a much more logistical and multi-purpose approach to office use. Fully remote companies are also on the rise. While aspects such as flexible working or living in a rural area or a more accessible city are some benefit amplifiers, telecommuting can affect well-being with a high risk of burnout.

Here’s what Envoy found about office usage trends.


Cities experience the same seasonal pattern, with attendance dropping around the summer and winter holidays. However, Dallas and Atlanta had slower workplace traffic growth rates, and DC and New York had growth rates that far outstripped other US metropolitan areas.

Office days, schedule and spaces

  • 71% of employees prefer to come into the office in the middle of the week. Traffic was highest on Tuesday and Wednesday and lowest on Friday.
  • When planning work days, 81% plan to work onsite the day they go to the office, while 10% plan their day at the office more than a month in advance.
  • 64% of workplace leaders added more spaces and amenities to their workplaces in 2022.

Team using the most desks

Some positions are better equipped to work remotely. Others are more dependent on onsite collaboration and tools, or in industries like healthcare or manufacturing where they depend on the workplace to do their jobs.

The most common teams that reserve desks on site:

  • Engineering accounted for a quarter of bookings (26%).
  • HR and operations teams booked the fewest desks. These teams are better able to perform their work functions remotely.
  • Finance (19%), IT (15%), Sales (14%) and Marketing (13%). These teams rely on collaboration and office presence to work on their projects. They may also need special equipment that is only available in the office.

Coming back to IT, the bootcamp market that teaches people to code is booming with a market size of 418.08 million in 2022 with a projected growth of 12.27% CAGR from 2022 to 2030 – to more than US$1 billion dollar. Did you know that according to a survey, 4% of non-tech workers have already learned to code? These career options will in turn influence what will and will not work in the future in terms of office use and functionality. As we undergo rapid changes in technology, skills and the economy, organizations need leaders and managers to create great workplaces to help reduce stress and combat burnout through holistic strategies.

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