Home Depot Cuts Key Employee Benefits Amid Customer Struggle

Home Depot faced weak consumer demand amid headwinds in the US housing market. As the company struggles to boost sales, it is cutting a key employee benefit after recently adopting several bold cost-cutting measures.

In the third quarter of 2025, Home Depot’s U.S. comparable sales rose just 0.1% year-over-year, according to the company’s most recent earnings report. Also, recent data from Placer.ai showed that foot traffic at Home Depot same-store locations fell 0.4% year-over-year during the quarter.

Home Depot’s weak sales come as many consumers have shied away from buying new homes due to high interest rates and low supply in the U.S. housing market. It also comes after raising some of its prices in its stores due to tariffs.

During an earnings call in November, Home Depot CEO Ted Decker said the company continues to see customers cut back in tackling large home improvement projects, which are typically financed through loans.

“What’s affecting us and home improvement is the continued pressure in housing, in the growing consumer uncertainty,” Decker said. “So consider housing. I mean, housing has been weak for some time. We all know about the higher interest rates and the affordability concerns. But what we’re seeing now is even lower turnover; housing activity is really at a 40-year low as a percentage of the housing stock.”

According to data from the National Association of Realtors, sales of existing homes in the U.S. fell 4.4 percent from a year ago last month, while the median sales price of existing homes hit $396,800.

Even though interest rates have fallen in recent months, data from Freddie Mac showed that the average 30-year mortgage rate remains above 6 percent.

“Due to tight supply, the median home price hit a new high in January,” NAR Chief Economist Lawrence Yun said in a news release.

Foot traffic at Home Depot stores fell 0.4% year-over-year in the third quarter of 2025. Shuttershock · Shuttershock

As Home Depot struggles to grow sales, it has decided to limit employee bonuses, according to a recent report from Bloomberg.

The home improvement retailer sent a memo to eligible employees at its stores and corporate offices informing them that it is raising the minimum sales performance threshold for bonuses from 90 percent to 95 percent.

When employees reach this minimum, they will receive an adjusted payment of 25% of the target, down from 50%.

Related: Home Depot and Lowe’s are quietly gaining a new rival

Home Depot said in the memo that the new bonus restrictions are more closely aligned with “pre-pandemic standards.” These changes will be reflected in the bonuses that are distributed in September.

The move from Home Depot comes at a time when bonuses across the country have shrunk in recent years since the COVID-19 pandemic, according to recent data from ADP Research.

  • Between 2019 and 2024, less than half of American workers received a bonus each year.

  • The number of workers receiving bonuses was in decline from 2021.

  • In 2021, 43.7% of the workers received a bonus. This percentage dropped to 42.9% in 2022 and 40.9% in 2023.

  • By 2024, less than 40% of the workers received a bonus.

  • Bonus amounts have also been reduced. The median bonus payment for all US workers was $1,786 in 2024, down FROM $1,857 a year earlier.
    Source: ADP Research

“Bonuse use peaked in 2021, when nearly 44 percent of workers received one,” ADP analyst Jeff Nezaj wrote in the report. “Temporary labor shortages due to the Covid-19 pandemic likely contributed to this increase in bonuses, as employers increased wages and paid extras to attract and retain workers.”

Home Depot’s change in bonuses also comes after it made several cost-cutting changes to its supply chain and workforce.

In October, its subsidiary HD Supply closed a distribution facility in Mexico, Missouri, resulting in the loss of 61 jobs. Last month, it also closed its distribution facility in La Vergne, Tenn., resulting in 108 layoffs.

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In addition, Home Depot filed a WARN notice on Jan. 28 saying it was laying off 800 employees at its store support center in Atlanta, Georgia.

It has even warned its corporate workforce that they will be required to return to work from offices five days a week from April 6.

“We are streamlining our corporate operations to better support our stores and customers,” a Home Depot spokesperson said in a statement. “Our goal is to drive greater agility and position the company to move faster and stay even more closely connected with our frontline associates.”

Related: Home Depot Through the Years: A Complete History of America’s Largest Hardware Store

This story was originally published by TheStreet on February 20, 2026, where it first appeared in the Retail section. Add TheStreet as a favorite source by clicking here.

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