Trulioo’s 24/7 support enables leading APAC companies to expand into new markets, achieve compliance and accelerate customer onboarding

Trulioo’s 24/7 support enables leading APAC companies to expand into new markets, achieve compliance and accelerate customer onboarding

Company marks anniversary of Singapore office opening with 90% business verification rate in APAC region

BANGKOK, April 24, 2024—(BUSINESS WIRE)–Trulioo, an industry-leading identity platform with proven global coverage for personal and business verification, today marked one year since establishing its Singapore office, highlighting how its 24/7 implementation support helps Asia Pacific (APAC) brands are expanding into new markets, meeting complex regulatory requirements and rapidly onboarding customers and merchants. Trulioo also announced that it has achieved a 90% business verification rate in the APAC region, including markets with minimal data availability and multiple languages.

The company’s commitment to APAC is vital for payment providers, online marketplaces and financial services companies expanding in Europe and North America, as well as organizations venturing into the region. Trulioo’s expertise and 24/7 support ensure these companies have access to the most advanced, personalized verification capabilities, regardless of location or industry.

A snapshot of how Trulioo has helped organizations in the region

  • A leading e-commerce platform can now quickly check brands in China and the US, saving more than a week of manual processing time on each business’s board.

  • Global money transfer provider has expanded to 30 markets including Bangladesh, China, the US, India, Indonesia and the Philippines. Its largest market is China, where Trulioo delivers an average match rate of 92% for the supplier’s target demographic.

  • A global e-commerce brand working with Trulioo identifies and verifies more than 1 million Chinese businesses and their owners.

  • Global furniture retailer added automation to the verification of businesses and people in more than 50 markets, including the US, Canada, the UK, China and Germany.

  • Payment processor in the Asia-Pacific region, which implemented large-scale sole traders, partnered with Trulioo and now extends this verification to Japan, Canada, Australia and the United Kingdom

Trulioo Singapore office: a hub for global growth and innovation

Trulioo’s Singapore office serves the region under the leadership of APAC Director of Operations Ivan Yang. A native of Shanghai, Yang is among the youngest experts in identity verification. Under his leadership, Trulioo’s global footprint has expanded and developed strategic alliances with more than 400 partners in 50 countries.

“Our customers rely on cutting-edge, customized capabilities to meet their full range of verification needs, regardless of region or type of business,” Yang said. “Our 24/7 deployment support has been instrumental in helping our customers scale and meet regional compliance requirements. The Asia Pacific market is dynamic and we are proud to be there 24/7 with verification guidance that drives measurable growth.”

Trulioo’s expertise helps Asia Pacific organizations navigate complex regulatory obligations while doing business overseas, particularly in markets such as Europe and North America. This support includes automating manual Know Your Business processes, such as mapping cross-border connections between businesses and owners.

“Asia Pacific is a key region for Trulioo, and Ivan has been a force behind unprecedented growth across the region,” said Steve Munford, CEO of Trulioo. “In one year, he has assembled an extremely dedicated team, adept at providing unparalleled customer support while driving innovation and driving our growth across the region.”

To meet Trulioo at Money20/20 in Bangkok, visit Booth 2010 at the Queen Sirikit National Convention Center. For more information about Trulioo, please visit trulioo.com.

About Trulioo

Trulioo is the global identity platform trusted by leading companies for their verification needs. Offering business and person verification worldwide, Trulioo covers 195 countries and can verify more than 13,000 IDs and 700 million business entities while checking against more than 6,000 watchlists. Its comprehensive suite of in-house capabilities, integrated into one automated platform, provides customized onboarding workflows tailored to meet any market requirement. Combining its state-of-the-art technology with cross-market verification expertise, Trulioo enables the highest levels of verification security, optimizing deployment costs and promoting trust in the global digital economy.

Check out the source version on businesswire.com: https://www.businesswire.com/news/home/20240423017253/en/

Contacts

Jennifer Schoenberg
PenVine for Trulioo
917-445-4454
[email protected]
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