McDonald’s is betting big on changing business trends

You can blame Popeyes for its viral chicken sandwich, but it seems like every fast food burger chain has tried to find the right recipe for chicken on its menu.

It’s something McDonald’s has embraced with its McCrispy sandwich and McCrispy Strips.

“We’ve been listening to our fans on social media and beyond, and they’ve made one thing clear: They want more chicken. But not just any chicken—they want juicy, dippable perfection. So, countless taste tests later, McDonald’s is ready to unveil McCrispy Strips and the new Creamy Chili Dip—a flavor-packed flavor that’s here to stay21. We’ve launched a permanent menu in the U.S.—available at all participating restaurants nationwide until May 5,” the chain said in a press release.

This move came after many different chain chicken failures:

  • Strong Wings: Bone-in chicken wings were introduced in the 1990s and later relaunched, but sales were poor and they were quickly withdrawn after a promotional flop, Mashed reported.

  • Chicken McBites: Bite-sized chicken nuggets were launched to compete with similar products, but never gained traction and were discontinued, according to The Quick Report.

  • Chicken McGrill/Crispy Chicken Sandwiches (previous generations): Various premium variants of grilled and crispy chicken sandwiches from the 1990s-2000s were eventually replaced as McDonald’s revamped its chicken lineup.

  • Chicken selections: high-quality chicken auctions that had a loyal following but were dropped due to declining sales; Rebranded iterations (Buttermilk Crispy Tenders) also eventually disappeared, CyChicken reported.

  • Crispy chicken with buttermilk : A later version of the chicken strips, which returned in 2017 but was discontinued again in 2020 amid menu simplification, shared the daily meal.

When you look at the different fast food chains we’ve covered, chicken has been kind of the elusive prize. When a product arrives, it can be a game changer, but it has proven very difficult to stand out with the chicken in a crowded market.

Now, with the success of the McCrispy line, a product that has become a billion-dollar brand for the company, McDonald’s has returned to chicken for a new broad list of products.

It’s easy to see why McDonald’s wants to expand its chicken lineup.

“Chicken continues to be a rising star in the fast-food industry, with chicken QSR chains growing 8.9% year-over-year in 2024, while burger company sales rose 1.4%, the Wall Street Journal reported. “Chicken now provides more than $53 billion in annual sales for U.S. fast-food restaurants that specialize in poultry.”

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