Verizon is adding new rules, making it harder for customers to leave

Verizon is adding new rules, making it harder for customers to leave

Verizon has struggled to retain loyal customers in the wake of recent price increases and increased competition in the wireless industry. Amid these pressures, the company made a major policy change that makes it harder for customers to cut ties and move to another carrier. Last month, Verizon won approval from the Federal Communications Commission … Read more

Verizon gets approval to make it harder for customers to leave

Verizon gets approval to make it harder for customers to leave

Verizon, one of the largest US phone carriers, sparked a backlash last year when it took a major step to make it harder for customers to ditch the company and switch to another phone carrier. In May, Verizon filed a request with the Federal Communications Commission to waive a rule that required it to automatically … Read more